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Accenture hiring for Customer Service New Associate
About Accenture Company-
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
Full-time Permanent job
Job No. aioc-s01544400
Location- Pune Office
Job Description
Skill required: Retirement Solutions – Retirement Planning Services
Designation: New Associate
Qualifications:Any Graduation
Years of Experience:0 – 1 Year
Roles and Responsibilities:
Supports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met. Identifies and resolves problems and transactions for issues involving client experience. Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics. Ensures that all individual trades and accounts have been reviewed and verified. Prepares and delivers weekly, monthly and quarterly valuation reports to clients. Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management. Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients.