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Wipro jobs in Pune and Mumbai 2025
post 1- Process Associate- HR Sukalpa
Job description
Position Associate
BAND AA
Type Voice process
Qualification- Graduate only
Essential Hiring Skills :
PC basic knowledge, typing on PC using keyboard shortcuts
• Microsoft office (Outlook, Word, Excel)
• Order Management & Supply Change Management Knowledge
• Knowledge of data handling
Responsibility:
- Process updates/modifications to the incoming work orders accurately and promptly
• Enter customer selections into the order processing system
• Calculate and enter initial quantity at the time of order creation
• Liaise with suppliers, and internal teams to confirm order details and resolve any issues
• Maintain accurate records of documents and transactions
• Provide updates on order status and communicate any delays or discrepancies
• Follow company policies and procedures to ensure compliance with industry standards
• Identify areas where innovative solutions will improve business performance
• Participate in team meetings and contribute to process improvement initiatives
Shift : US Shift (24*7)
2 rotational off
1 way cab facility (night time)
Immediate joiners will be only preferred.
Interested candidates can share their resumes at 9740392870 with the subject line “PUNE CSA”
Process Associate- HR Sukalpa- Link
2. Customer Support Executive(Blended)-HR Mritika
Roles and Responsibilities
- Possess strong English typing skills with high accuracy.
- Handle customer queries via email, chat, and non-voice processes.
- Provide excellent customer support to resolve issues efficiently.
- Work on international chat processes for various clients.
- Execute email processing tasks with attention to detail.
Desired Candidate Profile
- 0-1 year of experience in BPO or related industry (customer support).
- Excellent communication skills in English language (written & spoken).
- Proficiency in handling multiple tasks simultaneously while maintaining accuracy.
- Ability to work flexible shifts including rotational shifts majorly night shift.
- Cab facility provided.
- 5 days Working
- Interested candidates can send their cv to me on “9740514063” with a subject line “Pune-CSA”
Wipro Customer Support Executive– Link
3. Customer Support Associate | HR Purvi
About the Role
Rotational Shifts (Includes night shifts)
5 Days working, 2 Rotational off
Preferred candidate profile
- Fresher
- Graduation Mandatory
- Excellent Communication Skills
- Job Role: Executive (Customer Support)
- 24/7 Work Shift
Perks and benefits
- Transport Facility
- Additional Shift Allowances
- MNC Exposure
- Competitive Salary
Customer Support Associate– Link
4. Customer Support Associate – HR Disha
FRESHERS & EXPERIENCED both can apply)
PFB the specifications :
- Only Graduates should apply (No MBA/Civil/Mech)
- Minimum 1 Year of experience in Customer Support/BPO domain (if experienced)
- Candidates should have Excellent communication skills.
- US process – Regular Night Shifts
- 5 Days WFO, Rotationally 2 days off in a week
- Office location – Pune (Hinjewadi Phase 2)
Perks and benefits
- One way cab facility within 30 Kms from Hinjewadi Phase 2.
Customer Support Associate -Link
| व्हाट्सअप ग्रुप | इथे क्लिक करा |
| टेलिग्राम ग्रुप | इथे क्लिक करा |
| मला मेसेज करा | इथे क्लिक करा |
| यूट्यूब चैनल | इथे क्लिक करा |
| फायनान्स व्हिडिओ | इथे क्लिक करा |
| आपली वेबसाईट | इथे क्लिक करा |
5. Wipro hiring For International Chat process
Role Overview:
We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring timely payments, and reducing DSO by following up with clients across various revenue buckets. You will work closely with the finance and billing teams to address disputes, clarify invoices, and ensure accurate customer communication in line with agreed billing cycles and terms. This will be a target-oriented process, wherein all FTEs & TLs will be allocated a certain USD target to recover.
Skills and Competencies:
- Communication: Excellent written communication and chat etiquette.
- Analytical Ability: Understanding of aging reports, DSO calculations, and payment terms.
- Attention to Detail: Accuracy in recording invoice and payment data.
- CRM Proficiency: Experience with tools like SAP, Oracle, Salesforce, Freshdesk, or proprietary telecom CRMs.
- Time Management: Ability to juggle multiple accounts and prioritize based on aging severity.
- Negotiation Skills: Capable of tactfully negotiating payment timelines without harming client relationships.
Key KPIs & Targets:
- KPI Target / Expectation
- Average DSO per account 45 days
- Monthly Collection Efficiency 95% of due invoices
- First Contact Resolution > 85%
Kindly drop your resume on 8454064752
Wipro hiring For International Chat process– Link
6. Associate –Link
7. Associate Mumbai– Link
8. Associate Mumbai– Link
9. Customer Support Associate || HR Ishita
Key Responsibilities:
- Handle inbound and outbound calls for international customers.
- Address customer queries, provide solutions, and ensure issue resolution in a professional manner.
- Deliver a high level of customer satisfaction through excellent communication.
- Follow call quality standards, scripts, and escalation procedures.
- Accurately document customer interactions and feedback.
- Achieve performance metrics including quality, productivity, and attendance.
- Willingness to work in rotational shifts, including night shifts and weekends.
Eligibility Criteria:
- Education: Minimum Graduate
- Experience: 0 to 2 years in international BPO/customer service preferred. Freshers are welcome.
- Communication: Excellent verbal communication skills in English are a must.
- Others:
- Must be comfortable with rotational shifts and rotational week-offs.
- Should be willing to work from the Navi Mumbai office location.
Key Skills:
- Strong listening and interpersonal skills.
- Ability to manage time and handle multiple tasks efficiently.
- Patience and empathy to deal with diverse customer concerns.
- Basic computer literacy and good typing speed.
How to Apply:
Kindly contact or send your resume to
8240951782-Ishita
Customer Support Associate- Link
| व्हाट्सअप ग्रुप | इथे क्लिक करा |
| टेलिग्राम ग्रुप | इथे क्लिक करा |
| मला मेसेज करा | इथे क्लिक करा |
| यूट्यूब चैनल | इथे क्लिक करा |
| फायनान्स व्हिडिओ | इथे क्लिक करा |
| आपली वेबसाईट | इथे क्लिक करा |