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Sutherland company work from home jobs
Company Description:
Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a Customer Support & Sales – Chat Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
1) Associate – Customer Service and Sales Chat Consultant – Work at Home
Qualifications:
Our most successful candidates have: – High School diploma or equivalent – Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) – Direct client contacts technical support experience – Excellent verbal and written communication skills – Strong problem-diagnosis and problem-solving skills – Multi-tasking skills, showcased using several applications – Experience working with CRM applications (preferred) – Ability to be goals oriented – Strong communication skills and ability to express ideas clearly – To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone
2) Customer Service and Sales Chat Consultant – Work at Home
Our most successful candidates will have: – Fluency in written and spoken English, with strong written communication skills – High school diploma or GED – High level of accuracy when completing tasks – Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience – Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred – Sales experience is also an asset Minimum Home Office Requirements: – Computer: 2.0 Ghz Dual Core or better processor, 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed). – Headset: USB,Dual ear (designed to minimize audio interference from outside sources).
Our most successful candidates will have: – High school diploma or GED – Demonstrated ability to perform at a high level, to support our high volume of inbound calls – Excellent verbal and written communication skills proficient reading skills required – Multi-tasking skills, showcased through the use of several applications experience working with CRM applications preferred – Basic PC keyboarding skills basic Microsoft Office (Outlook, Word, Excel) experience required – Prior customer service experience preferred