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Customer Service
Customer Service team plays a key role in ensuring that we create a world class digital experience for our customers. As a part of the Customer Service team, you will interact with our customers, understand their problems, identify the gaps and take action to deliver a world class digital experience. We are looking at prospects who can:
- Provide real time resolution for 100% customer queries
- Operate on real-time customer self-service model (RTSS)
- Set-up customer help desk to handle queries from millions of customers
- Provide seamless platform based on-boarding & achieve CAF activation TAT for the customers
- Ensure 100% SIM Provisioning to achieve error free handset activation
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