Groww कंपनीसोबत वर्क फ्रॉम होम जॉब | फ्री लॅपटॉप जॉइनिंग किट 🎯 Free Laptop Work From Home Jobs
COMPANY VISION
We are making finance simple. For millions in India.
Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company.
We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
ABOUT GROWW
Groww is India’s fastest-growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.
Job Description
Post 1- Customer Success Executive
Expectations from successful candidates are:
· Eagerness to learn about the company’s products and their capabilities.
· Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
· Technical aptitude and the ability to understand and explain complex concepts in simple terms.
· Excellent interpersonal and relationship-building skills.
· Knowledge of other regional languages is helpful if the company works within the country.
Responsibilities:
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Qualification:
● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education
● Must be fluent in English and Hindi
49 Open Jobs All jobs career page- LINK
Customer Success Executive- Apply link
Post 2- Content Writer Intern
Job Requirement
1. To write meaningful content about finance, mutual funds, stocks and personal finance-related topics keeping in mind the editorial guidelines.
2. To conduct research to identify online communities, trending topics, and new content ideas to add to the Groww content repository.
Skills-
- Excellent written and verbal communication skills
- Excellent research skills to find out industry-related topics
- Knowledge of SEO best practices is a big plus
- Must have an eye for detail, quick to spot grammatical errors and rectify the same
- Must possess good coordination skills and take end-to-end ownership of the task
- Run simple keyword research and use SEO guidelines to increase web traffic
- Ensure all-around consistency and relevancy of content (in terms of style, fonts, images and tone)
- Excellent creative skills to generate fresh ideas and content
- Ability to convert content ideas into action
- Ability to identify the content gap and fill in the same by enhancing the content piece
Content Writer Intern– Apply link
Post 3-Relationship Manager
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
– Understand clients’ financial goals, risk tolerance, and investment preferences.
– Provide personalized investment advice and recommendations based on clients’ needs. - Product Knowledge: Stay updated on Groww AMC’s product offerings, market trends, and regulatory changes.
– Educate clients on various investment products, including mutual funds, SIPs, and other financial instruments. - Sales and Business Development: Actively contribute to the growth of assets under management (AUM) by acquiring new clients and expanding the business with existing clients.
– Collaborate with the sales and marketing teams to implement effective strategies for client acquisition. - Compliance and Risk Management: Ensure compliance with regulatory guidelines and internal policies.
– Conduct risk assessments and implement measures to mitigate potential risks. - Customer Service: Provide excellent customer service by addressing client queries, and concerns, and providing timely and accurate information.
– Work towards enhancing customer satisfaction and loyalty. - Reporting: Generate regular reports on client engagement, AUM growth, and other key performance indicators.
– Provide insights and recommendations for improving business processes.
Job Requirement
- Bachelor’s degree in Finance, Business, or a related field.
- Proven experience as a Relationship Manager or similar role in the financial industry.
- In-depth knowledge of investment products, mutual funds, and financial markets.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to thrive in a dynamic and fast-paced environment.
Relationship Manager– Apply Link
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